Shipping
International shipping is handled by INTERNATIONAL
EMS,within 1 week time delivery usually.
All orders will be insured
for the full purchase amount, and can be tracked at the EMS website.
All
international shipments are shipped via EMS express mail ONLY, and We
do not use regular Air Mail for international orders. That is why you
can enjoy free shipping and great discount offering here in
Golfbigdiscount,Inc.Save more money now enjoying real brand new quality.
We are a professional online dealer and ask EMS express ship the
items for us.Please make sure you are at home when the packages will be
arrived.
After placing an order,you can track your order online with
clicking the botton of "Order Tracking" at the website!
Return policy
We are committed to your complete satisfaction . You must
contact us before sending the items back. All items sent back to us must
be in their original condition i.e. not used, altered , with all tags
attached.
If returning items for a refund: all returned items are
subject to a 15% restocking fee. Shipping and handling charges are
non-refundable.
We do not cover the shipping cost of returns or
exchanges, you will be responsible for the shipping and handling costs.
Additionally, we recommend that you add tracking and insurance for your
own protection, as we cannot be responsible for lost shipments.
Exchanges
We
will accept exchanges for a different degree ,shaft or flex within 30
days of the original order dispatch date. Please contact us with your
Order ID and one of our team members will help you. If you would like to
exchange items to a different style, you would have to return your
items for a refund* (as per Return policy) and place a new order for the
style you prefer.
You must contact us before sending the items
back. All items sent back to us must be in their original condition i.e.
not used, altered or ruined, with all tags attached. used or ruined
items will be returned back to you.
We do not cover the shipping
cost of exchanges, you will be responsible for the return postage and
for the shipping and handling cost of shipping the exchanged items back
to you. We recommend that you add tracking and insurance when sending
items to us for your own protection, as we cannot be responsible for
lost shipments. Shipping and handling charges are non-refundable.
Order Cancellation
Cancellation of an order before the order has been dispatched, will incur cancellation fee, which is a 10% of the total order amount. We process all orders as quickly as possible, so we are not always able to cancel an order after it is placed. Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.
